How to check if your technician is a professional and knows exactly how to repair Sub-Zero & Wolf appliances?
Our technicians undergo mandatory practical training at the Sub-Zero & Wolf household appliances manufacturer in the USA. They have access to a comprehensive database of all equipment produced by the company, including the latest software updates and changes. You can contact the Sub-Zero & Wolf representative at any time to confirm an engineer's affiliation with the official service center. If repairs are not feasible for aesthetic reasons and you wish to purchase new Sub-Zero & Wolf household appliances, please contact the company representative.
by phone: (585) 766-4514 (585) 766-4514
Website: https://wolfsubzeronyc.com/
What warranty do you provide for the work?
Our work comes with a 1-year warranty. We handle jobs of any complexity and are 100% confident in the results. Additionally, a 1-year manufacturer's warranty applies to all parts.
How long will I have to wait for repair parts?
We use only original spare parts, ordered directly from the USA. The delivery time for parts is approximately 3-5 days.
Do you provide free diagnostics?
The service engineer conducts a comprehensive diagnostic and repair procedure for Sub-Zero & Wolf household appliances in a single visit. If the client declines the repair, the diagnostic and technician's visit will be billed separately.
Attention! With our extensive experience and expertise, we precisely diagnose malfunctions and guarantee successful repairs. We handle clients' equipment with utmost care and professionalism, avoiding any experimental approaches.
What payment options are available?
We accept both cash and non-cash payment.
What is your working hours?
Service center hours: Mon.-Fri. from 9:00-20:00
Can I be present during the repair?
Yes, you are welcome to be present and ask any questions about the maintenance and operation of Sub-Zero & Wolf household appliances. We are transparent with our clients. The engineer will always explain how to use the equipment correctly and highlight key aspects to pay attention to during its operation.
Want to ask your question about servicing Sub-Zero & Wolf appliances?
Call (585) 766-4514